The people who turn up when the car won't start

We are a small, independent team of mobile battery technicians based in Al Quoz, Dubai. We are not a dealership, a franchise, an insurer or a recovery company, and we are not affiliated with any vehicle manufacturer.

We are also not a call centre that takes your details and passes them to whoever is nearest. The person who answers the phone is the person who arranges the van, and the technician who arrives is one of ours.

One trade, done properly:

• Jump start — a surge-protected, ECU-safe boost for any car, SUV or hybrid, including underground and basement parking.
• Battery and alternator test — a free health check on every callout, so you find out whether the battery is dying or the charging system is at fault.
• Battery replacement on the spot — standard, EFB and AGM, fitted and coded where you stand, with a minimum 12-month warranty.
• Recycling — we take the old battery away with us. Nothing is left in your parking bay.

We cover 14 zones across Dubai, from our base in Al Quoz, and we also serve Dubai, Sharjah, Ajman, Ras Al Khaimah. If you are outside our usual run we will say so on the call, along with what it would cost and how long it would take, rather than quietly adding an hour to the estimate.

There is no app to download and no form to complete first:

• You call or send a location pin on a messaging app.
• We ask what the car is doing, what make and model it is, and exactly where it is parked.
• We give you an arrival estimate and dispatch the nearest technician.
• The technician boosts the car, tests the battery and charging system, and tells you what they found.
• If a battery is needed, you get the price before anything is fitted.

Arrival times we quote are honest estimates, not guarantees — traffic and demand are what they are. If we are going to be late, we would rather ring you than let you wonder.

You hear the price before any chargeable work begins, and you can say no. The battery and alternator test is free whether or not you buy anything from us, and a technician who finds that your battery is fine will tell you that.

We take cash, card and buy-now-pay-later options, so a battery failing at the wrong end of the month does not have to become a bigger problem than it already is.

We are a battery and roadside-assistance service, not a garage. We do not carry out mechanical repairs, bodywork, towing or diagnostics beyond the battery and charging system.

Plenty of no-start faults are not battery faults — a starter motor, an immobiliser, a fuel problem. When that is what we find, we say so and point you at the right kind of workshop instead of selling you a battery you do not need.

Batteries carry real current and real acid. Our technicians use surge-protected equipment that is safe for modern start-stop and hybrid electronics, and they will decline a job where the battery is leaking, swollen or damaged, or where the location itself is not safe to work in. If that happens we will tell you why and what the safer option is.

Call or send a pin on a messaging app to +971 52 167 9495. We answer Open 24 hours · 7 days · incl. public holidays. Our base is at Al Quoz, Dubai, UAE.